Refund Policy

FieldQuote AI is offered as a recurring software-as-a-service subscription. Current pricing and billing frequency are shown on our Pricing page.

You may cancel your subscription at any time. Cancellation prevents future renewal charges.

After you cancel, your access normally continues until the end of the billing period you have already paid for, unless otherwise required by the payment provider or applicable law.

Payments that have already been processed are generally non-refundable, except in the following cases:

• duplicate charges
• confirmed billing errors
• where a refund is required by applicable law
• other cases approved after support review

If you would like to request a refund, email fieldquotesupport@gmail.com. Please include the following information so we can review your request:

• the email address on your account
• the transaction or order reference, where available
• the reason for your request

We review each request and aim to respond as soon as we reasonably can. We do not commit to a guaranteed refund timeframe.

Any approved refund may be processed through the original payment provider and may depend on that provider's processing times.

If Paddle or another Merchant of Record is later used to bill subscriptions, that payment provider's own refund rights and processes may also apply to your purchase.

FieldQuote AI may update this policy from time to time. The current version will always be published on this page. Continued use of the Service after a change means you accept the updated policy.

These terms work alongside our Terms of Service and Privacy Policy.